Frequently Asked Questions

Everything you need to know about your VINIA by Bioharvest experience.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days. International delivery times vary by location but generally arrive within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Yes, at VINIA by Bioharvest, we prioritize ethical manufacturing and use high-quality, sustainable fabrics to ensure both style and environmental responsibility.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.